I am seeing a ReCaptcha Error

Created by Katie Deverill, Modified on Wed, 19 Oct 2022 at 06:13 PM by Katie Deverill

A captcha is displayed for some areas of the site and requires a simple check box action to proceed to the next step. If you do not see the captcha or an error message is displayed, please ensure you are using the latest browser versions.

The minimum browser requirements for the checkbox reCAPTCHA widget are:

Chrome (version 3.0.195)
Firefox (version 3.0)
Internet Explorer (version 7.0)
Opera (version 10.10)
Safari (version 4.0)

If you are not using the latest version, please upgrade to fix the issue. 

Please note - unfortunately even the latest versions of Internet Explorer have caused issues for some of our users. The best solution is to use an alternative browser such as Chrome or Firefox. 

If you are still experiencing problems, submit a ticket to us at the top of this page and mark it as a 'Technical issue. We will be in touch to help troubleshoot your specific issue.

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