Having trouble logging in with Facebook?

Created by Katie Deverill, Modified on Wed, 19 Oct 2022 at 06:13 PM by Katie Deverill

If you are having problems signing in (or registering) by clicking the Facebook link, you need to make your email address available to us in your facebook settings.


Follow these steps:



  1. Visit the Facebook site

  2. Go to 'settings'

  3. Select the Apps menu from the left, and click the remove X on the Company Check app. The remove button shows up when you hover over the app. 

  4. You then need to try again and ensure that the permissions are left as default when logging into company check.


If you have followed these steps and are still having trouble logging in, please contact our support team by raising a ticket.

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